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How do service mechanics work with Reliable Auto Services?
Reliable Auto Services is a network of expert mobile service technicians/mechanics. Independent service mechanics apply to join our network. Every service mechanic undergoes extensive screening, including background, criminal, and reference checks. Once approved, mechanics are booked for jobs through Reliable Auto Services.
Your service agreement is with Reliable Auto Services, not the individual service mechanic. Although you are provided the service by the service mechanics in our network, we stand behind the service with our 12-month, 10,000-mile warranty.
How are the service mechanics screened?
Service technicians/mechanics are screened through a two-step process:
Step 1: We perform a background check, skills check, and a one-on-one interview with the mechanic. About 5-10% of the service mechanics who apply are approved.
Step 2: If the service mechanic passes the screening process, we allow them to accept jobs from customers. Our service mechanics are rated by the customer after every job to ensure the highest service standards are upheld.
How do I get a service mechanic who specializes in my car (Honda, Ford, BMW, etc.)?
Our system matches you only with a service technician/mechanic who is qualified to work on your car. Many of our service mechanics have dealer or factory training with certain brands. Some of them have years of experience working on certain types of cars (e.g. German/Japanese cars, domestic cars, etc.).
Are the service mechanics certified?
Most of our service mechanics are certified by ASE (National Institute for Automotive Service Excellence). Some of our service mechanics are certified by similar organizations and/or have dealer or factory training.
We take pride in being transparent.
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